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Showing 38 reviews
March 08, 2024
SALES VISIT - USED
Cars smell of mold. Most likely salvage cars. My husband and daughter went to see 2 different cars and they both smelled of mold and mildew. I wouldn’t recommend this pl Most likely salvage cars. My husband and daughter went to see 2 different cars and they both smelled of mold and mildew. I wouldn’t recommend this place and pictures are very deceiving. More
by Marsha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chad?? Can’t remember
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Helpful 0
December 29, 2023
SALES VISIT - USED
Bought car and found that there was major damage underneath. No return. Wouldn’t work with me. Said they weren’t aware of any issues with car when I asked them about it. All I was told was “I’m sorr underneath. No return. Wouldn’t work with me. Said they weren’t aware of any issues with car when I asked them about it. All I was told was “I’m sorry”. The axils were bad and the two front tires needed replacing. Mechanic said car was unsafe to drive and I found this out after I left the lot and drove home on the interstate. The axils could have broken coming home which could have caused my death or another’s. Janson or Lee didn’t seem concerned about that at all. Not to mention that I used all of my savings to purchase a crappy car that was not safe to drive. I’m very disappointed in this business. I will never go back or recommend them to anyone. More
by lisapreston430
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Janson, Lee
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Dec 30, 2023 -
Dec 30, 2023 -
lisapreston430 responded
The car’s struts also needed replacing as well as the front tires. When I asked Jansen if he could reduce the price he said no because it had NEW TIRES on it. Basically I was lied to about everything that I asked about the car. Then, Jansen said he wasn’t aware of the problems when he sold it to me. He also said that they don’t do returns. So now I’m stuck with a car that I’m scared to drive. It sat in my garage until I could afford to get it fixed. It cost more to fix it than what I paid for it. I told Jansen that this was a terrible way to run a business. My hands were tied at this point and I was stuck in this situation.
Helpful 0
October 09, 2023
SALES VISIT - USED
I wanted to take a moment to let everyone know what a terrific dealership this is. The owners are so professional and accommodating and even took the time to bring me my garage door opener that I left i terrific dealership this is. The owners are so professional and accommodating and even took the time to bring me my garage door opener that I left in my trade in, which was really above and beyond. I got exactly the vehicle I was looking for at a good price, and I received a very fair price for my trade in. I highly recommend Southside Automotive Group! I LOVE the Volvo C30 T5 that I purchased from them (which isn't listed as an option below, but I believe is comparable to an Audi Q5). More
by teribeaugez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee
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Helpful 0
September 19, 2023
SALES VISIT - USED
THANK YOU SOUTHSIDE! !! I purchased a Toyota Prius V for my daughter and I am very pleased with my choice. I will be coming back when it is time for my little one to start !! I purchased a Toyota Prius V for my daughter and I am very pleased with my choice. I will be coming back when it is time for my little one to start driving More
by swright381990
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lee, Jansen
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Helpful 0
September 19, 2023
SALES VISIT - USED
I am extremely pleased with my purchase, I feel the car will last me a while and the whole process was easy and painless. will last me a while and the whole process was easy and painless. More
by 09Benzc300
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jansen, Lee
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Helpful 0
August 29, 2023
SALES VISIT - USED
It was a fast & easy process. No tricks or gimmicks, what you see is what you get . A lot of quality cars at reasonable prices. No tricks or gimmicks, what you see is what you get . A lot of quality cars at reasonable prices. More
by lilchrisjohnson38
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle , 10
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Helpful 0
August 23, 2023
SALES VISIT - USED
DO NOT BUY FROM HERE! !!!!!!!!!! I purchased a 2017 ford fusion Hybrid from here and had the car for 3 days and the transmission went out.... I called and spoke with Jansen !!!!!!!!!! I purchased a 2017 ford fusion Hybrid from here and had the car for 3 days and the transmission went out.... I called and spoke with Jansen he said he would have to Talk to Lee and figure out what they could do to make it right..... Lee called me back and was a total xxx his exact words were there is no Leamon law in Alabama so we can't and want fix anything. I bought it as is.... and I totally understand that if I had had the car for a while, but I literally had it not even a full 3 days. It's ridiculous they wouldn't do anything to fix it...When u have a business u do anything you can to help your costumers and ensure they are pleased with their purchase... Yeah not this place they truly are sorry as xxxx... SO now I am out $3,600.00 for a new transmission and $2,400.00 in Labor having the Car fixed. SO, BEWARE OF THIS PLACE More
by chandrahyche
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jensen,Lee
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Helpful 0
August 08, 2023
SALES VISIT - USED
We were shopping for a used vehicle for my 16 year old and had a very tight budget when we came across 3 dealerships in the Birmingham area. We visited each. Took a drive in each of the cars that we saw o and had a very tight budget when we came across 3 dealerships in the Birmingham area. We visited each. Took a drive in each of the cars that we saw online. 1 dealership was an automatic NO as the car was a rebuilt title. This dealership + 1 more were in the running. We compared both, and compared the amount of work needed to be done, we knew no car was perfect. Southside won- Purchased the car, put a set of tires and got a few minor things addressed and our little one was happy. Not looking for a unicorn. They were beyond fair. More
by Tramellcindi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee
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Helpful 4
August 08, 2023
SALES VISIT - USED
I am the proud new owner of a 2005 Mercedes C class! Lee and Jansen were extremely professional and my car is amazing! I am so pleased with my purchase and the overall experience, I will be back! Lee and Jansen were extremely professional and my car is amazing! I am so pleased with my purchase and the overall experience, I will be back! More
by swright381990
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jansen,Lee
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Helpful 4
August 07, 2023
SALES VISIT - USED
I had been car shopping for a minute now and finally came across a lot where no one was rushing me. I was given room to check out and test drive what I wanted without anyone being too pushy. That is not so c across a lot where no one was rushing me. I was given room to check out and test drive what I wanted without anyone being too pushy. That is not so common these days. The Sales rep Jensen, was very professional and honest. His customer service and patience were outstanding. I was extremely comfortable and would definitely recommend to friends and family! Thank you!! More
by lisat
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jensen
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Helpful 4